CRM | Glossary of Computer and Internet Terms

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Glossary of Computer and Internet Terms
A glossary of computer and Internet terms with definitions that are easy to understand.

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CRM	CRM (Customer Relationship Management) is the method used to try to create a personable feeling between an Internet company and it's customers. And many online companies are now buying into the idea that they need a strategy to help them to create a more friendly, customer orientated online experience

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